Hover over each picture to learn more about our staff!
Allison was born and raised in Oklahoma City, where she worked in the healthcare field for 15 years, primarily caring for patients with Alzheimer's and dementia.
She moved to Massachusetts two years ago, and began working at Craig's Doors as an opening and overnight staff member. It was her first hire in the state, and she fell in love with the work and the people. Known for her work ethic and seemingly limitless capacity for kindness and love, Allison became a quick favorite among guests and staff alike. She now works in our resource center during the day.
Outside of work, Allison's passions include photography and art (you will most likely see many of her pictures on this page!). She is a mother to three sons and one very sweet dog named Pete.
Patrick moved to the Pioneer Valley from Oklahoma City, and found some of his first friendships in the guests at Craig's Doors.
Working as an overnight staff member, Patrick placed emphasis on fostering connections with guests, making it his mission to not only do his job effectively, but to make people smile in the process. He currently volunteers at our weekly breakfast to stay in touch with the community he truly cares about, and is looking forward to returning as a staff member in the fall.
In addition to being a reliable and positive presence in the shelter, Patrick is a passionate musician and lyricist, and creates music with his friend in his spare time.
Zach grew up outside of Boston and started at Craig's Doors as an intern specializing in casework last season. He has come back to the shelter this season as an opening staff member.
His empathetic nature, work ethic, and communication skills make him a valuable member of our team. Zach is currently in his junior year at UMass, studying psychology and Spanish.
A huge Boston sports fan, Zach will defend Tom Brady's honor. Always.
Renée is a part of our kitchen and overnight staff at Craig’s Doors. Beginning as a volunteer about two years ago, they have since taken on more responsibilities at the shelter so as to maintain the compelling connections they’ve made here with the guests, both new and returning. Renée is known to literally jump to the occasion and they provide an energetic and empathetic response to any situation that arises.
Renée has happily settled into the mountains of western Mass since moving from the North Shore four years ago. Renée graduated from UMass Amherst this past May and they continue to work for the university as a nematology lab assistant and researcher. Soil health and management of plant diseases are their focus of study and one day they hope to travel the country as a consultant to farmers. Aside from shelter and lab duties, Renée enjoys writing poems and creating mixed-media collages, all with a subtle anti-capitalist edge.
Sophia is an excited new member of the Craig’s Doors team, and is currently working overnight shifts twice a week, but hopes to add more in the future. He loves speaking with the guests and being awake when most of the state's residents are asleep. Sophia's calming presence, great listening abilities, and desire to give aid makes him a tremendous addition to the Craig’s Doors team.
He was drawn to Craig’s Doors due to his interest in learning more about the experiences of the homeless populations in Amherst, and to further end stigmas and start conversations about people experiencing homelessness. He is currently taking a year off from Mount Holyoke College, where he studied Sociology and led the Food Justice Society on campus. On his return to campus, he hopes to complete an independent study and to start a direct-action group on campus.
When not working at the shelter, Sophia spends his days making vegan dishes, singing and dancing, reading, and spending time with friends.
Riley is from upstate New York and is currently a senior psychology student at Smith College. This is her first season working at Craig’s Doors as a case management intern. After graduating this upcoming spring, Riley hopes to pursue a master’s degree in social work. When she’s not busy with work or school, she enjoys traveling, hiking and photography.
Christa is a lifelong Western Massachusetts resident and has been an opening staff member at Craig's Doors since January of 2016. Her favorite parts about working at the shelter include growing connections with the wonderful, vibrant folks who stay there as well as working alongside such an incredible team of supportive staff and interns.
Christa is a proud alum of Holyoke Community College and UMass Amherst, currently studying clinical social work at Smith College. When not at the shelter or in class, she keeps busy by working as a rape crisis advocate for survivors of sexual and relationship violence. Outside of this work, Christa enjoys hiking, eating falafel, and (endlessly) watching reruns of Lost and the X Files.
Emma is originally from eastern Massachusetts, but is currently living in Amherst while she attends UMass. She transferred here her sophomore year from Westfield State University. Emma is a senior sociology major with a concentration in Social Work and a minor in Psychology.
Emma first came to the shelter in January of 2018 as a volunteer, and fell in love with the program and the people. She quickly became an intern for the rest of the season. She loved her first four months at the shelter so much, she decided to return as Opening Staff for the 2018-2019 season.
Emma’s favorite part of the job is not only being able to help the guests, but form connections with them. An uncommonly kind person, Emma’s caring and empathetic nature, along with her determination to discover the root causes of our guests’ issues, makes her an invaluable presence. She hopes to help them not only have a place to stay, but also work on other coexisting difficulties that they may be experiencing.
Danny is originally from New Haven, Connecticut, and is attending UMass for a degree focusing in Healthcare Administration. He joined the Craig’s Doors staff in fall of 2018 as a senior, and works both the opening and kitchen shift.
As a first year employee, Danny particularly enjoys talking with and spending time with our guests. He prides himself in being friendly, accommodating and understanding.
When not in class or working, Danny can usually be found spending time with friends or working on his car. He autocrosses and can be found at most racing events in southern Connecticut.
Having volunteered at Craig’s Doors in the past, Libbie is excited to be an official part of the Craig’s Doors family as kitchen and overnight staff. Libbie is a senior Management student at UMass Amherst’s Isenberg School and is unbelievably excited to be graduating this upcoming May so that she can start a new chapter in her life.
Working at Craig’s Doors has already taught Libbie a whole new definition of community and she hopes to use all that she has learned (and continues to learn) to influence people to tap into a greater sense of internal compassion. Her kind heart and warm demeanor are readily welcomed by guests, who never fail to make her smile and laugh.
Tiger comes from Hong Kong, and his living in Amherst as he attends UMass Amherst. He is a junior studying Linguistics and Psychology. He joined Craig's Doors in early February as a case management intern and has loved his job ever since. He was drawn here due to his passion for social work and interest in case management. He hopes to connect with guests and address their needs as much as possible. Although he is new to the organization, as an amiable person, he has been developing strong bonds with other staff members and guests. He plans to go to graduate school and pursue an MSW, and bring his experiences from the shelter into his future studies and workplace. He aims to bring happiness and blessings to the people around him.
Richie came to Craig’s Doors this year as an overnight staff member. He greatly enjoys spending the morning chatting with guests who are in need of a listening ear, or are just early risers. Richie feels getting to know the guests on a personal level is a monumental part of the job. It is something he looks forward to all night long.
Richie is a former UMass student who had been working on degrees in History, Journalism, and Middle Eastern Studies. When he is able to go back he is hoping to make a switch to pursuing something in Human Services.
Most of his time is dedicated to a passionate love of tabletop games–a love which Richie hopes to channel into a future career by using gaming as a therapeutic method for those whom conventional therapy is not working for.