Our emergency shelter operates from November 1st through April 30th.We are open from 9:30 pm to 8:00 am, with the exception of Sundays, when we close at 7:00 am.
Our shelter has a behavior based admission policy: all who show respect for the safety and well-being of our guests, volunteers, and staff are welcome.
Overnight ShelterDinner and breakfastAccess to showersAccess to storageMedical servicesCase ManagementAccess to our partner agencies who send representatives to the shelter, including caseworkers, Veterans services, youth services, and caseworkers specializing in domestic violence.
Open year-round, our resource center plays a versatile role in the Craig's Doors mission of helping those without homes to secure resources and housing.
Our resource center serves the following purposes:
1. The main location where we offer case management services, which range from helping guests secure transportation, to filling out applications for housing, health insurance, SNAP benefits, and more. 2. A place to meet with our Health Services for the Homeless doctor. 3. A storage facility, where guests can keep some of their belongings and important documents in a secure space, and access them during open hours. 4. A place for community members like you to speak with Craig's Doors staff about questions or concerns you may have, as well as issues surrounding homelessness in Amherst. 5. A place to drop off donations during the day and throughout the summer.6. The offices of our staff––come by and say hello!
Our hours are: Monday 8am - 3pmTuesday 8am - 3pmWednesday 10am - 3pmThursday 8am- 3pmClosed Friday, Saturday, Sunday
In partnership with the Unitarian Universalist Society of Amherst (UUSA), we offer a community breakfast every Wednesday! The breakfast is free, open to the public, and is cooked and served by dedicated volunteers. Various agency partners are present to assist with needs such as case management, applying for MassHealth, Veterans services, youth services, and more. Join on Wednesdays at 121 N Pleasant St, Amherst, MA 01002.
Our rapid rehousing program was created with the goal of transitioning individuals from living without a home to residing in a unit of their own. Those who participate in our program work with staff to create an individualized service plan that addresses their specific needs and barriers. Along with case management services, we provide up to a year of rental assistance.